Shipping policy

Shipping Information

Thank you for shopping with us!

We aim to process and dispatch all orders as quickly as possible.

Processing Times

    •    Orders are processed within 1–3 business days.

    •    Orders placed on weekends or bank holidays will be processed on the next working day.

    •    During busy periods, processing times may be slightly longer.

Shipping

    •    We currently ship within the United Kingdom.

    •    Standard delivery usually takes 2–5 business days after dispatch.

    •    Delivery times are estimates and may vary depending on the courier.

Shipping Costs

    •    Shipping costs are calculated at checkout based on your order.

    •    Any free shipping promotions will be clearly stated on our website or social media.

Order Tracking

Where available, you will receive a dispatch confirmation email with tracking details once your order has been shipped.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Parcels

Once your order has been dispatched, it is in the hands of the courier. If your parcel is delayed or appears to be lost, please contact us and we will do our best to assist you in resolving the issue with the courier.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the item and packaging so we can investigate and arrange an appropriate resolution.

Contact Us

If you have any questions about your order or shipping, please don't hesitate to get in touch. We're always happy to help